Crisis & Emergency Supports

  • Call 9-1-1 or go to your nearest emergency department.

  • Call or text 9-8-8 for the Suicide Crisis Helpline – available 24 hours a day, in English & French.

  • 1-800-SUICIDE (1-800-784-2433) – 24/7 confidential support.

    310-6789 (no area code needed) – 24/7 BC Mental Health Support Line.
    TTY: 1-866-872-0113.

  • KUU-US Crisis Line (BC, Indigenous-led): 1-800-588-8717.


    Hope for Wellness Helpline (First Nations, Inuit & Métis peoples): 1-855-242-3310 or chat online → hopeforwellness.ca.

  • VictimLinkBC 1-800-563-0808 – 24/7, multilingual, confidential support for anyone in BC or the Yukon.

If you or someone you care about is in crisis or danger, please reach out to a crisis service right now. **Email and contact forms at Divergent North are not monitored for emergencies.**

  • *Emergency: Call 9-1-1 or go to your nearest emergency department.

  • Suicide crisis (Canada): Call or text 9-8-8 — available 24/7 across Canada.

Quick Options (24/7, Canada & BC)

Unsure Where to Start?

Text 9-8-8 for suicidal thoughts, overwhelm, or emotional distress.

Call 310-6789 to speak with a trained BC crisis line worker.

Ask for help at any hospital emergency department if you feel unsafe with your thoughts or environment.

If you can’t safely make a call, use the Hope for Wellness chat option for real-time support.

Community & No-Cost Counselling Supports

Free and low-cost counselling options for youth, caregivers, and adults in Northern BC and across Canada.

Youth & Caregivers

    • 9-8-8 Suicide Crisis Helpline (Canada-wide): Call or text 9-8-8 anytime.

    • 1-800-SUICIDE (BC): 1-800-784-2433 — confidential, 24/7.

    • 310Mental Health Support: 310-6789 (no area code) — 24/7 emotional support and connection to local resources.

    • KUU-US Crisis Line (Indigenous-led): 1-800-588-8717 — 24/7, BC-wide.

    • Hope for Wellness Helpline (First Nations, Inuit & Métis): 1-855-242-3310 or Chat online.

    • Child & Youth Mental Health (Smithers): assessment, counselling, and family support.
      250-847-7727

    • Northern Society for Domestic Peace: support for youth < 19 exposed to violence or abuse.
      Houston 250-845-3212 | Smithers 250-847-9000 | Toll-Free 1-877-633-9933

    • Foundry Virtual BC (ages 12–24 & caregivers): video, phone, or chat counselling.
      Download the Foundry BC App or call 1-833-308-6379 | online@foundrybc.ca

    • BounceBack (13+): free online or coached program for stress, anxiety, and low mood.
      bouncebackonline.ca

Child Protection

If you think a child or youth under 19 is being abused or neglected, you have a legal duty to report.

Ministry of Children & Family Development
1-800-663-9122 (24/7)

Adults

    • 9-8-8 Suicide Crisis Helpline (Canada-wide): call or text 9-8-8.

    • 1-800-SUICIDE (BC): 1-800-784-2433 — 24/7 confidential support.

    • 310Mental Health Support: 310-6789 (no area code).

    • KUU-US Crisis Line (Indigenous-led): 1-800-588-8717.

    • VictimLink BC: 1-800-563-0808 — multilingual support for victims of crime or violence (24/7).

    • Northern Health – Mental Health & Substance Use (Houston): counselling for 18+, substance-use support for all ages.
      250-845-5964

    • Northern Society for Domestic Peace: confidential counselling for women experiencing violence.
      ‍ Houston 250-845-3212 | Smithers 250-847-9000 | Toll-Free 1-877-633-9933

    • BounceBack (13+): free online self-paced or phone-coached program for depression and anxiety. bouncebackonline.ca

    • Wellness Together Canada: free on-demand counselling and resources funded by Health Canada.
      wellnesstogether.ca

    • VictimLink BC: confidential support for victims of crime or family/sexual violence.
      1-800-563-0808 (24/7)

    • HealthLink BC: call 8-1-1 for 24-hour nurse advice or to find a walk-in clinic.

    • Talk to your doctor or a trusted health professional if you’re struggling with your mental health.

Fast Forward Summary:

If you’re in crisis or afraid for your safety:

  • Call 9-1-1 or go to the nearest emergency room.

  • Text or call 9-8-8 for the Suicide Crisis Helpline — 24 hours a day, Canada-wide.

  • In BC, you can also call 310-6789 (no area code) or 1-800-SUICIDE (784-2433) for support.

  • Indigenous supports are available 24/7 through KUU-US Crisis Line (1-800-588-8717) and the Hope for Wellness Helpline (1-855-242-3310 / hopeforwellness.ca).

  • VictimLink BC (1-800-563-0808) offers confidential help for victims of violence or crime.

For ongoing care:

  • Free and low-cost counselling is available through Northern Health, Northern Society for Domestic Peace, BounceBack, and Wellness Together Canada.

  • Youth and caregivers can also connect with Foundry BC or Child & Youth Mental Health in Smithers.

You’re not alone — support exists right now, and there are people who
want to help you feel safe
and supported.

Black and white illustration of a person with glasses, short hair on one side, a hoodie, and a friendly smile, inside an oval frame.